Medical FAQs
I have just become eligible to enroll in State Health Benefits. How can I decide which medical plan is the best one?
What are the differences between the State Health Benefit Program HMOs?
What is the role of a Primary Care Physician (PCP) in State HMOs and NJ Plus?
My 19-year-old son works part time and attends school part time. Can he remain covered under my health insurance?
How can my daughter continue coverage if she loses her status as an "eligible dependent"?
I currently have husband/wife coverage and my wife is pregnant. When should I add the baby?
I am a Rutgers employee who waived State Health Benefits coverage because I wanted to continue coverage as a dependent on my husband's plan. My husband recently lost his job and will soon no longer have health insurance coverage. Can my husband and I now enroll in State Health Benefits through Rutgers?

 

Dental FAQs
When is it necessary to get advance approval (predetermination of benefits) under the Dental Expense Plan?
What deductibles are required by members of the Dental Expense Plan?
What is the annual benefit maximum under the Dental Expense Plan?
My dentist dropped out of my DPO. Can I switch dental plans?
How are orthodontics covered under the Dental Expense Plan and DPOs?

Prescription Drug Coverage FAQs
Who administers the Prescription Drug Plan?
I did not receive my prescription card. Who should I call?
Who should the pharmacist call if he/she needs assistance?
How can I find out which drug stores participate?
Does the prescription drug plan have a mail order service? How do I use it?
Can I get a 90-day supply of medication at my local retail pharmacy?

 

Vision FAQs
What does the Vision Care Reimbursement Plan Cover?
How often can I be reimbursed?
How do I submit a claim?
How long will it take to receive my check?
How can I check to see if I am eligible to submit a claim during a given contract period?

Reimbursement Program for Same Sex Sole Domestic Partners FAQs
Who is eligible to participate in the Health Insurance Premium Reimbursement Program for Same Sex Sole Domestic Partners?
Why are USP&D and AAUP members not covered?
What benefits are provided through this program?
Are there any vision benefits provided through this program?
Is there a program for opposite sex domestic partners?
How does Rutgers define a same sex sole domestic partnership?

 

I have just become eligible to enroll in State Health Benefits. How can I decide which medical plan is the best one?
There is no single best plan. Plan selection is a personal decision based on your needs. You should review information provided by the Division of Pensions and Benefits and the individual carriers to familiarize yourself with the various plans and their provisions. Some of the main factors new enrollees usually consider are:- Cost- Freedom of doctor/hospital selection- Ease of claims processing- Whether or not your doctor participates in one or more State Health Benefits Plans

What are the differences between the State Health Benefit Program HMOs?
There are two major differences. First, each HMO has a unique network of physicians and facilities. Secondly, HMOs have different out-of-state service areas. Other than those differences, State HMOs are very similar. Each has "General Operating Procedures" and "Conditions of Participation" which are minimum coverage requirements instituted by the State. These standards help to safeguard all participants and make it easier to compare and choose between the HMO plans. Additionally, each HMO may offer perks such as maternity programs, educational programs, newsletters, wellness programs, vision care discounts, and vitamin discounts.

What is the role of a Primary Care Physician (PCP) in State HMOs and NJ Plus?
Your Primary Care Physician provides basic medical services and coordinates your overall medical care. If specialized treatment is required, your primary care physician is responsible for referring you to a specialist, lab, hospital, or any other network physician or specialist. Primary Care Physicians are typically general practitioners, internists, or pediatricians. HMO and NJ Plus participants may change their Primary Care Physician as often as they like.

My 19-year-old son works part time and attends school part time. Can he remain covered under my health insurance?
Your son may continue to be covered as long has he remains your eligible dependent child through the end of the year in which he turns 23. The child must be unmarried and depend on you for support. His student status has no effect on eligibility.

How can my daughter continue coverage if she loses her status as an "eligible dependent"?
She can elect COBRA coverage. COBRA is a federal law that allows for the continuation of health benefits for specified time periods for the employee and/or dependents when coverage terminates due to certain qualifying events. Dependent children of employees in the SHBP may continue coverage under COBRA if coverage ends because of the loss of dependent child's eligibility through:- Independence- End of year in which child turns 23- Marriage

I currently have husband/wife coverage and my wife is pregnant. When should I add the baby?
You can add your child within 30 days of the child's birth. Complete a NJ State Health Benefits Program Application and give it to your departmental benefits representative or person who handles payroll processing. When you receive the child's social security number a few months later, please indicate that information on a NJ State Health Benefits Program Application.

I am a Rutgers employee who waived State Health Benefits coverage because I wanted to continue coverage as a dependent on my husband's plan. My husband recently lost his job and will soon no longer have health insurance coverage. Can my husband and I now enroll in State Health Benefits through Rutgers?
Yes, if your spouse's employment status changes resulting in a loss of health coverage, you can enroll in State Health Benefits within 30 days of the of the event. Complete a NJ State Health Benefits Program Application and give it to your departmental benefits representative or person who handles payroll processing. You must also provide documentation (a letter or certificate) from your spouse's employer to show loss of coverage.

 


When is it necessary to get advance approval (predetermination of benefits) under the Dental Expense Plan?
You must request a predetermination of benefits for services that include crowns, inlays, onlays, periodontics, prosthodontics (removable or fixed), or orthodontics regardless of the cost. Without advanced approval, these services will not be reimbursed. Also, it is strongly recommended that you ask your dentist to file a predetermination of benefits for any dental expenses over $300.00. Predetermination allows you to know what services are covered and what payments will be made before dental work is done.

What deductibles are required by members of the Dental Expense Plan?
Members of the Dental Expense Plan are required to satisfy a $50.00 deductible per person per calendar year. If you have family coverage, no additional deductibles are charged after any three members have each met their $50.00 deductible.

What is the annual benefit maximum under the Dental Expense Plan?
Under the Dental Expense Plan, the most the plan will pay for any one person per calendar year is $3,000. This maximum applies to all eligible services except orthodontics, which has a separate $1,000 lifetime benefit maximum. Members of Dental Plan Organizations (DPOs) are not subject to annual benefit maximums.

My dentist dropped out of my DPO. Can I switch dental plans?
No, if your dentist leaves your DPO, you have to select another dentist in that DPO. If after your dentist leaves, there are no other participating dentists within 30 miles of your home, you have 30 days to select another plan.

How are orthodontics covered under the Dental Expense Plan and DPOs?
Under the Dental Expense Plan, eligible orthodontic services are covered for members under age 19 at a 50 % coinsurance level, up to a lifetime benefit maximum of $1,000. Orthdontic services are only covered if the employee has been a full-time employee for at least 10 months. Under DPOs, patients under 18 years at the start of treatment have a co-payment of $1,000 or 50% of the bill (whichever is less). Patients over 18 at the start of treatment have a co-payment of $1,750 or 50% of the bill whichever is less. There is maximum treatment period of 24 months.



Who administers the Prescription Drug Plan?
The New Jersey State Health Benefits Program (SHBP) Employee Prescription Drug Plan is administered by Horizon Blue Cross Blue Shield of New Jersey through Advance PCS. This coverage is separate and independent from the medical insurance carrier.

I did not receive my prescription card. Who should I call?
Call Advance PCS Member Services at (866) 881-5605.

Who should the pharmacist call if he/she needs assistance?
Please call the Pharmacy Help Desk at (800) 364-6331.

How can I find out which drug stores participate?
Ask your retail pharmacist- Visit www.AdvanceRx.com and use the online pharmacy locator- Call Advance PCS Member Services at (866) 881-5605

Does the prescription drug plan have a mail order service? How do I use it?
Yes, you can receive up to a 90-day supply of medication for one co-payment ($1 generic, $5 name brand). Ask your doctor to write a new prescription for up to a 90-day supply. Mail your prescription, along with your completed order form, and payment to: AdvanceRx.com P.O. Box 830070, Birmingham, AL 35283-8488. You can order and track your prescriptions online at www.AdvanceRx.com. Your order will be delivered to your home within 10 to 14 days from the date you mailed your order at no additional cost to you.

Can I get a 90-day supply of medication at my local retail pharmacy?
Yes, If you use a participating pharmacy you will pay the appropriate co-payment for the purchase of a 30, 60, or 90-day maximum supply.



What does the Vision Care Reimbursement Plan Cover?
The plan covers a maximum of $35 toward the purchase of single-vision lenses and contact lenses, and $40 toward the purchase of bifocal, trifocal and progressive lenses. The plan does not include reimbursement for the cost of the examination or frames.

How often can I be reimbursed?
Each covered individual may receive reimbursement for one lens purchase per contract period. The current contract period extends from July 1, 2001 through June 30, 2003. There is no duplication of coverage for spouses who both work at Rutgers.

How do I submit a claim?
Complete one Vision Care Plan Reimbursement Form for each lens purchase according to the form's instructions. Submit the claim form(s) and the original itemized receipt(s) to the address provided on the form.

How long will it take to receive my check?
Please allow three to four weeks for the reimbursement check to be processed and sent to your campus address.

How can I check to see if I am eligible to submit a claim during a given contract period?
Please allow three to four weeks for the reimbursement check to be processed and sent to your campus address.



Who is eligible to participate in the Health Insurance Premium Reimbursement Program for Same Sex Sole Domestic Partners?
This program is currently available to all full time regularly appointed employees except USP&D and AAUP members.

Why are USP&D and AAUP members not covered?
These members are not covered because the bargaining units for these two groups have not accepted the program offered by Rutgers University. Members will be eligible when an agreement is reached.

What benefits are provided through this program?
Participating employees receive reimbursement for the purchase of medical, prescription drug, and dental insurance for domestic partners and their dependent children, based on a schedule of reimbursement. The maximum reimbursement amounts are based on New Jersey State Health Benefit plan costs.

Are there any vision benefits provided through this program?
Yes. Domestic partners and their dependent children can take advantage of the University's Vision Care Reimbursement Plan.

Is there a program for opposite sex domestic partners?
No, Rutgers does not offer a reimbursement program for opposite sex domestic partners.

How does Rutgers define a same sex sole domestic partnership?
A same sex sole domestic partnership, as defined by Rutgers for the purposes of this reimbursement program, is a relationship of two individuals of the same sex who have an exclusive mutual commitment, similar to marriage, in which the partners have agreed in writing to be jointly responsible for each other's common welfare, living expenses and financial obligations. The individuals must be each other's sole domestic partner and intend to remain so indefinitely.